Systems Administrator +

NGP VAN is seeking a Salesforce Admin and Systems Administrator who will provide Salesforce support and development for Service cloud, sales cloud, and Communites. While also being able to handle some system administrator responsibilities. 

Candidates should have the ability to research, recommend, plan and deploy systems, solve problems independently, and work well on cross-functional teams.

All work will be internal and their will be no client-facing interactions.

Primary Responsibilities:

  • Serve as the primary system administrator and project manager for Salesforce.com environment
  • Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Train users and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and application development teams
  • Work independently with members of the user community to define and document development requirements

Qualifications:

  • 5+ years of experience as a Salesforce.com Administrator
  • Strong understanding of Salesforce.com best practices and functionality with the ability to build customer apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Familiarity with third-party integrations (e.g. Marketo, DocuSign, etc.)
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong data management abilities and high attention to detail is a must
  • Strong project management skills
  • A demonstrated ability to understand and articulate complex requirements
  • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written and communication skills

Preferred Skills:

  • Salesforce.com Admin (ADM201 and ADM211) certified, preferred
  • Sales Cloud, Service Cloud and Developer Cloud certifications, desired
  • Experience in Salesforce Lightning platform, Knowledge, and Pardot, desired

Note: This is a full-time position located in our Somerville office. Candidates should be able to lift 50 lbs. Occasional off-hours (nights and weekends) work will be required.

About Us

NGP VAN is a technology company whose team members do exciting and meaningful work that has a significant impact on promoting civil rights, social justice, and environmental responsibility.

Employees enjoy an unusually generous set of benefits, including 12 weeks paid parental leave, profit sharing, 100% premium-paid health/dental, and an ongoing education allowance. NGP VAN is one of only a handful of companies to be recognized as one of the fastest growing companies in America by Inc. Magazine for nine years in a row.

Last year we were named one of the Coolest Companies of 2016 by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO. The Wall Street Journal wrote “NGP VAN is something of a secret weapon for the Democratic Party and the labor unions and progressive groups that use it.” We have also won the AAPC award for Best Use of New Technology, and the Campaigns & Elections Award for Most Innovative Product.

Join our team and work alongside about 300 smart, passionate, and innovative co-workers, many of whom are industry recognized as experts in their fields.

Compensation

The position offers competitive compensation and a strong benefits package. NGP VAN prides itself on being a progressive workplace; we have a fun and inclusive company culture, where we value teamwork, professional development, and work-life balance. We have your usual tech company perks whether you are a veteran or just getting started in your career, including relaxing (often) and winning (occasionally) on a softball field, happy hour in the office on Fridays, generous parental leave, enjoying periodic company retreats to warm places with beaches, and casual Friday every day.

How to Apply

Submit a resume and cover letter along with salary requirements through this site.

NGP VAN believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply. We’re committed to hiring people on the basis of qualifications, merit and business need, and NGP VAN is proud to be an equal opportunity employer.

Since this position will have access to certain client data, an offer of employment will be contingent upon clear results of a background check, particularly clear of convictions of the crimes of cyberterrorism, espionage, fraud, harvesting, identity theft, hacking, and misuse of accounts. Background checks will only be conducted after a conditional offer of employment has been made, and will include Social Security verification, a criminal history review, and a domestic terrorist watchlist search, but not a credit check. Our full company policy will be shared with you prior to the search, which will not commence without your written consent.

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