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Migration Specialist

Are you passionate about helping Democrats and progressives succeed? Do you have a good understanding of compliance, fundraising, and using digital tools to support campaigns?  Do you have a knack for helping people with technology?

If so, we’d love to talk to you about joining the NGP VAN team. 

As a member of our migrations team, you will help clients upgrade to NGP VAN’s latest platforms: NGP 8 and EveryAction 8. The Migration Specialist will work with the Client Migration Manager to review migration requests, demonstrate the product, coordinate schedules, and help our clients be strong users of their tools.

This position requires a knowledge of political and non-profit fundraising practices, as well as their respective tool-sets and needs. A Migration Specialist has stellar communication skills and is creative in helping clients solve problems and accomplish their daily tasks.

Our social mission is at the core of what we do, and we're looking for people who love our clients (and their causes) as much as we do. 

What You'll Be Doing

  • Conduct demos, trainings and support for political and nonprofit clients.
  • Understand and assist with the migration of client data, edits to client data, and completing timely reconciliation to ensure data integrity.
  • Help coordinate schedules between clients and NGP VAN resources. 
  • Conduct regular check-ins with clients using the new platform, handling key aspects of their support and training.
  • Use judgment and discretion to recommend changes that result in increased efficiency to the migration process.
  • Coordinate and assist in the production of client-facing documentation and help videos.

What You’re Good At

  • You have a demonstrated and passionate interest in Democratic and progressive politics and ideals, are good with technology, and are willing to work with lots of different organizations who need our help.
  • Familiarity with multiple NGP VAN products, such as NGP 7, Classic NGP, EveryAction 7, and VAN.
  • You have experience working with compliance, fundraising, and/or email tools, for political campaigns, unions or nonprofits.
  • You have excellent oral and written communication skills, and strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • Ability to manipulate large amounts of data for migration reconciliation.
  • Able to prioritize with minimal guidance and hit deadlines.
  • Detail oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information.
  • Ability to work independently and as part of a team.
  • Bonus Points
  • Experience with SQL or desire to learn SQL.
  • Previous experience teaching or training, including activities such as mentoring, tutoring and/or software support.
  • Experience in customer relations or an equivalent field, though not required, is valued.

About Us

NGP VAN is a technology company whose team members do meaningful work that has a significant impact on promoting civil rights, social justice, and environmental responsibility. 

Employees enjoy an unusually generous set of benefits, including 12 weeks paid parental leave, profit sharing, 100% premium-paid health/dental, and an ongoing education allowance.  NGP VAN is one of only a handful of companies to be recognized as one of the fastest growing companies in America by Inc. Magazine for nine years in a row. 

Last year we were named one of the Coolest Companies by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO. The Wall Street Journal wrote, “NGP VAN is something of a secret weapon for the Democratic Party and the labor unions and progressive groups that use it.” We have also won the AAPC award for Best Use of New Technology, and the Campaigns & Elections Award for Most Innovative Product.

Join our team and work alongside about 200 smart, passionate, and innovative co-workers, many of whom are industry recognized as experts in their fields.

To Apply

Submit your application via our online form.  Links to all our open positions are posted at https://www.ngpvan/careers.

NGP VAN believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. We’re committed to hiring people of all races, ethnicities, ages, sex, genders, sexual orientation or gender identities, marital status, religions, and disabilities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply.

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