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IT Systems Engineer

NGP VAN is a software-as-a-service business, delivering web-based applications and services to progressive nonprofits and Democratic candidates. The NGP VAN IT team is expanding, and seeking a Systems Engineer in our Somerville office, who will design and build new systems, provide cloud, colocation and on-premise infrastructure support, develop and update systems documentation, and collaborate with our distributed IT team.

The Systems Engineer will plan, implement and maintain hardware, software and services in support of our corporate and customer-facing applications. Because we're delivering software through a mix of growing and evolving applications, familiarity with the software development life cycle is extremely helpful.

Like most IT teams, we handle a mixture of break/fix and project work. This position will focus on production, internet-facing systems. We expect the Systems Engineer to spend about half of their time on projects, and about half on triage and troubleshooting. Systems Engineer candidates should be comfortable interacting with staff at all levels of technical expertise. Because our team is fairly small and flat, all IT staff provide some end-user technical support.

Candidates should have the ability to research, recommend, plan and deploy systems, solve problems independently, and work well on cross-functional teams.

 

Requirements

  • 4 to 8 years of professional IT experience
  • At least 4 years in production, internet-facing-system support, involving
    • Windows Server operating systems
    • Web, email, and database application servers
    • On-premise network, server and storage infrastructure management
  • Thorough understanding of IP networking
    • IP routing, addressing, and major protocols like SMTP, HTTP, DNS, and ICMP
  • Understanding of enterprise IT operations concepts and best practices
    • Configuration Management, Change Control, Redundancy, Security, Monitoring, Logging, Risk, Performance, Automation
  • Excellent written and oral communication skills
  • Strong attention to detail, with solid organizational and time management skills

 

Helpful but not essential experience

  • IIS and SQL Server
  • Modern Linux operating systems
  • Microsoft Azure and Amazon Web Services cloud computing operations
  • VLANs and switch management
  • VMWare server virtualization products
  • Storage Area Networking
  • Source control, change management and ticket-tracking systems
  • Scripting languages (PowerShell, Windows batch file, VBScript, Bash, etc.)
  • Project planning and Agile methodologies
  • Progressive political campaigns and/or issue advocacy organizations

 

Other Things

  • This is a full-time position located in our Boston office.
  • Because we work with a variety of hardware devices, some quite large, candidates should be able to lift 50 lbs.
  • To support a range of multi-user systems, occasional planned work will be required outside of regular business hours, to minimize business impact.
  • We maintain off-hours coverage for critical systems with an on-call rotation, in one-week shifts, to address issues outside of normal business hours. New staff typically join this rotation after 5 or 6 months.
  • The request for a cover letter is a real request. Please include a cover letter with your application.

 

About Us

NGP VAN is a technology company whose team members do exciting and meaningful work that has a significant impact on promoting civil rights, social justice, and environmental responsibility.

Employees enjoy an unusually generous set of benefits, including 12 weeks paid parental leave, profit sharing, 100% premium-paid health/dental, and an ongoing education allowance.  NGP VAN is one of only a handful of companies to be recognized as one of the fastest growing companies in America by Inc. Magazine for 10 years. Inc. Magazine also recognized us as one of the 50 Best Places to Work in 2016.

We were named one of the Coolest Companies of 2016 by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO. The Wall Street Journal wrote “NGP VAN is something of a secret weapon for the Democratic Party and the labor unions and progressive groups that use it.” We have also won the AAPC award for Best Use of New Technology, and the Campaigns & Elections Award for Most Innovative Product.

Join our team and work alongside about 300 smart, passionate, and innovative co-workers, many of whom are industry recognized as experts in their fields.


To Apply

Submit your application via our online form.  Links to all our open positions are posted at https://www.ngpvan.com/careers

NGP VAN believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply. We’re committed to hiring people on the basis of qualifications, merit and business need, and NGP VAN is proud to be an equal opportunity employer.

Since this position will have access to certain client data, an offer of employment will be contingent upon clear results of a background check, particularly clear of convictions of the crimes of cyberterrorism, espionage, fraud, harvesting, identity theft, hacking, and misuse of accounts. Background checks will only be conducted after a conditional offer of employment has been made, and will include Social Security verification, a criminal history review, and a domestic terrorist watchlist search, but not a credit check. Our full company policy will be shared with you prior to the search, which will not commence without your written consent.

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