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Migration Specialist

Are you passionate about helping Democrats and progressives succeed? Do you have a good understanding of compliance, fundraising, and using digital tools to support campaigns? Do you have a knack for helping people with technology?
 
If so, we would love to talk to you about joining the NGP VAN team.
 
As a member of our Migrations Team, you will be instrumental in managing client upgrades to NGP VAN’s latest platforms: NGP 8 and EveryAction 8. The Migration Specialist will work with the Data Services Director and Data Services Project Manager to review migration requests, demonstrate the product, coordinate schedules, meet and report to internal Migrations Stakeholders and help our clients be strong users of their tools.
 
This position requires knowledge of political and non-profit fundraising practices, as well as their respective toolsets and needs. A Migration Specialist has stellar communication skills and is creative in helping clients solve problems and accomplish their daily tasks.

The Migrations Specialist (contract position) responsibilities include completing assigned tasks with minimal supervision. This is a temporary contract for a 1099 independent contractor that we anticipate lasting 6 months at a rate of 40 hours per week.

Our social mission is at the core of what we do, and we are looking for people who love our clients (and their causes) as much as we do.

What You'll Be Doing

  • Conduct demos, training, and support for political and nonprofit clients.
  • Understand and assist with the migration of client data, edits to client data, and completing timely reconciliation to ensure data integrity.
  • Understand and assist with client use of NGP and EveryAction’s digital tools, including Targeted Email and Online Actions forms. Previous email deliverability or digital experience is a plus.
  • Help coordinate schedules between clients and NGP VAN resources.
  • Conduct regular check-ins with clients using the new platform, handling key aspects of their support and training.
  • Use judgment and discretion to recommend changes that result in increased efficiency in the migration process.
  • Coordinate and assist in the production of client-facing documentation and help videos.
  • Project Manage Migrations through the approval to execution cycle.
  • Create migration processes and perform documentation updates.

What You’re Good At

  • Ideal candidates will have experience with multiple NGP VAN/EveryAction products (VoteBuilder, VAN, NGP Classic, NGP 7, NGP 8, or EveryAction 8).
  • Basic to intermediate Excel skills a plus (VLOOKUP, conditional formatting, etc.)
  • You have excellent oral and written communication skills, and strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • Detail-oriented with proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information.
  • Able to prioritize with minimal guidance and hit deadlines.
  • Ability to work independently and as part of a team.
  • You have a demonstrated and passionate interest in Democratic and progressive politics and ideals, are good with technology, and are willing to work with lots of different organizations that need our help.
  • Familiarity with multiple NGP VAN products, such as NGP 7, Classic NGP, EveryAction 7, and VAN.
  • You have experience working with compliance, fundraising, and/or email tools, for political campaigns, unions, or nonprofits.
  • You have excellent oral and written communication skills, and strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • Ability to manipulate large amounts of data for migration reconciliation.
  • Able to prioritize with minimal guidance and hit deadlines.
  • Detail-oriented with a proven ability to deal with ambiguity and work effectively in situations involving uncertainty or lack of information.
  • Ability to work independently and as part of a team.
  • Experience with SQL or desire to learn SQL.
  • Previous experience teaching or training, including activities such as mentoring, tutoring, and/or software support.
  • Experience in customer relations or an equivalent field, though not required, is valued.

About Us
 
NGP VAN / EveryAction is a technology company whose team members do meaningful work that has a significant impact on promoting civil rights, social justice, and environmental responsibility.

Last year we were named one of the Coolest Companies by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO. The Wall Street Journal wrote, “NGP VAN is something of a secret weapon for the Democratic Party and the labor unions and progressive groups that use it.” We have also won the AAPC award for Best Use of New Technology, and the Campaigns & Elections Award for Most Innovative Product.

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